Shipping policy
How much does shipping cost?
Free standard shipping (average delivery time = 3-5 business days): is available for qualifying orders within the United States that total $30.00 or more before the addition of taxes, fees, or shipping charges and after any discounts or coupons have been applied.
For orders that fall below the $30 threshold: The cost for standard 3-5 day shipping via USPS First Class mail is determined on a calculated basis at checkout.
International orders: Costs vary by region. The amount is calculated at checkout. Individual country restrictions may prevent eligibility for international shipping. Please verify prior to making a purchase. Customs fees and import duties are not included in the order cost, and will be due upon receipt of the order in the destination country.
What are your processing & delivery times?
We strive to process and ship all orders within 1-2 business days. There may be an occasional delay as our products are manually assembled & packaged.
Note that the average delivery time for free and standard shipping via USPS First Class is 3-5 business days. Expedited shipping between 1-3 business days. We cannot guarantee that estimated delivery times will be met by the postal carrier.
Standard orders are shipped on Tuesday, Thursday, & Saturday, though our handling time is currently within 1 business day of order receipt. Depending on demand, most orders placed before 1:00 PM EST (weekdays) or 12:00 PM EST (Saturdays) will often be shipped out the same day. Express orders are always shipped within 1 business day (excluding holidays). We strive to process and ship all orders no later than 1-2 business days through USPS. There may be an occasional delay as our products are manually assembled & packaged.
Please note that delivery times start after the order has been processed and shipped, and we cannot control possible delays that may be experienced on the mail carrier's end.
Can I correct my shipping address?
If your order hasn’t shipped yet: Please be sure to double check your shipping address during checkout and once you receive an order confirmation. If an error is noticed, please contact us immediately at info@vmartdiscount.com. We will try our best to make a correction. Note that address changes may delay order shipment.
If your order has already been shipped: We can attempt to have the package redirected to a new address or held at a Post Office of your choosing. The cost for this service is $15.95 for the Package Intercept fee that the USPS charges us plus any applicable postage.
Please refer to the below links for our full:
Have other questions? Contact us at info@vmartdiscount.com or via phone (between 9 a.m. and 6 p.m. EST) at 917-678-8342.