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Nourish Your Body, Naturally
We believe wellness should be delicious—where every naturally grown herbal tea blend and ready-to-eat meal inspires discovery, nourishment, and a dash of surprise in your daily ritual. From farm-fresh herbal drinks to wholesome ready-to-eat foods, Vincent Farms Natural Foods brings nature's finest straight to your cup and plate.
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At Vincent Farms Natural Foods, we believe nature holds the most powerful remedies. Rooted in West African farming traditions and grown on our family farm in Sierra Leone, our premium herbal teas, refreshing cold drinks, and authentic botanical cuisines are crafted to nourish your body, calm your mind, and elevate your everyday wellness routine. From farm to cup and table — pure, organic, and full of life.
At Vincent Farms Natural Foods, we are committed to providing you with the highest quality natural herbal products and an exceptional shopping experience. Please review our store policies below.
ORDERING & PAYMENT
We accept all major credit cards and payment methods available at checkout. All prices are listed in USD. We reserve the right to limit quantities and refuse or cancel orders at our discretion.
SHIPPING
- Free standard shipping (3–5 business days) on US orders of $40.00 or more (before taxes, after discounts)
- Orders under $40: USPS First Class, calculated at checkout
- International orders: shipping costs vary by region, calculated at checkout (customs/import duties not included)
- Processing time: 1–2 business days
- Standard orders ship Tuesday, Thursday & Saturday
- Orders placed before 1:00 PM EST on weekdays or 12:00 PM EST on Saturdays ship same day
- Expedited shipping: 1–3 business days, always processed within 1 business day
ADDRESS CORRECTIONS
If your order has not yet shipped, contact us at info@vincentfarmsny.com to correct your address. If already shipped, a redirect/hold service fee of $15.95 applies.
CONTACT US
📧 info@vincentfarmsny.com
📞 917-678-8342 (Mon–Sat, 9 AM – 6 PM EST)
📍 179 Country Road, Lower Level, Medford, New York 11763
At Vincent Farms Natural Foods, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
RETURNS
- You have 30 days from the date of receipt to return eligible items
- Items must be unused, unopened, and in their original condition and packaging
- Tea bag samples and loose product samples are not eligible for return
HOW TO INITIATE A RETURN
Before sending any item back, you must notify us by email at info@vincentfarmsny.com. We will confirm your return request and provide instructions. Returns sent without prior confirmation will not be accepted.
REFUNDS
- Refunds are processed within 30 days of receiving your returned item
- The customer is responsible for return shipping costs unless the return is due to our error
- Refunds will be issued to your original payment method
EXCHANGES
We only replace items that are defective or damaged. If you received a damaged or defective product, contact us immediately at info@vincentfarmsny.com with details and photos.
GIFTS
- If the item was marked as a gift at purchase and shipped directly to you, you will receive a gift credit for the value of the return
- If the item was not marked as a gift, the refund will be issued to the original purchaser
RETURN ADDRESS
Vincent Farms Natural Foods
Attn: Returns Department
179 Country Road, Medford, NY 11763
United States
CONTACT US
📧 info@vincentfarmsny.com
📞 917-678-8342 (Mon–Sat, 9 AM – 6 PM EST)